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WARRANTY & RETURNS
We offer 7 working days money back guarantee if there is any
dissatisfaction, including the products and the service.
Please contact us before returning any items. Return is
accepted within 7 working days of receipt after you full
explain the problems we may ask for some additional checks
to narrow down the problem. Any problem due to our mistake
we will exchange the item free of charger and in most cased
your return postage will be refunded. If buyer yourself have
made the wrong purchase or have changed his/her mind, we
accept return to exchange for the correct one, but buyer is
responsible for the postage and handling fee.
Before returning any item you need RMA (Return Merchandise
Authorisation) Number, please contact us via ebay to obtain
one and then return the item. item returned without RMA
number is not identifiable and will be lost.
All our items in our shop are brand new and comes with 100
days warranty. If it fails under warranty period, we will
offer replacement and it does not cover physical damage and
misuse, return postage is to be covered by the buyer and we
will pay for our side postage, special delivery postage and
airmail with tracking service is not refundable in any case.
We always do our best to dispatched fast and safety, if
order is placed with clear funds before 3pm it is likely to
be dispatched same day otherwise next working day. We use
Royal Mail 1st class as standard if the order size is big or
more valuable item is purchased, we will use City-Link,
Royalmail Special or Recorded Sign-for Service. Mostly UK
mainland orders gets delivered within 1-5 working days.
EU orders as standard will he dispatched in Royalmail
Airmail Small Packet, Normal delivery time is 5-15 working
days. we also have option to buy with Tracking number
facility with some additional cost. Item dispatched with
tracking number is also quicker service and we will provide
you with tracking number and you can track the item via
internet. Out side EU, international orders will only be
dispatched with Tracking number and postage will be
calculated according to your location.
All above delivery times are estimated and it does not
include weekend and bank holiday. Some time delivery may get
delayed or get lost as accidents can happen. If item does
not turns up with in above estimated times, please inform u.
According to Royalmail, we will have to wait little longer
for UK post it is not considered lost until 15th working day
and EU and International post is not considered lost until
28th day from dispatched date. This does not always happen
but we have to keep this in mind, if this item is still not
delivered we will arrange the replacement or full refund
will be issued.
reserved. Review our terms and conditions.
All Product names throughout this site are
trademarks of their respective holders.